Privacy Policy

1. At https://family-law-documents-uk-translation-services.rapidvoice.net, also known as family-law-documents-uk-translation-services (‘the Company’ or ‘we’), your privacy and data security are of the utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly, adhering to various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

2. This Privacy Policy governs all interactions with our website, applications, services, and products. It is important to be aware that this policy does not apply to external platforms, applications, products, or services that may be accessed through links on our platform, each of which has its own privacy policies.

3. Our processing activities cover various scenarios where you might interact with us: as an end-user of our applications and services, when visiting our websites that fall under this Privacy Statement, upon engaging with communications from us like newsletters or direct outreach via email, phone calls, or text messages/SMS, and through any other interactions you may have with the Company.

4. We collect a range of personal data to facilitate our services, including:

   • Account information for user identification and management.
   • Payment details necessary for transaction processing.
   • Financial records for invoicing and accounting purposes.
   • Purchase history to provide customer support and personalized experiences.
   • Mobile device identifiers for app usage tracking and optimization.
   • Location data to enhance location-based services.
   • Feedback and reviews to improve our offerings.
   • Social media information if you choose to connect with us on these platforms.
   • Product-related details for service fulfillment and warranty purposes.
     This data is collected via user input, direct interactions, and through the use of automated technologies. We may also receive personal data from third parties, which will be subject to their privacy practices.

5. Our website uses cookies to improve user experience and perform analytics. These cookies are categorized into Strictly Necessary for core functionality, Preference for enhancing your visit, and Analytics to help us understand user behavior on our site. Users can manage their preferences regarding these cookies through our Cookie Manager tool.

6. We maintain data retention policies in line with legal requirements and the purposes for which we collected the data. Once no longer needed for these purposes, we take steps to delete or anonymize the data from our systems.

7. To safeguard your personal data, we implement robust organizational measures and security protocols. These include encryption of communications and partnerships with secure third-party service providers.

8. Our platform does not target or collect personal data from children under the age of 18. We encourage parents and guardians to monitor their children’s internet usage and actively engage in their online activities and choices.

9. Depending on where you are located, you have specific rights with respect to your personal data. These may include accessing your data, rectifying any inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data (data portability), objecting to certain types of processing, and the right not to be subject to automated decision-making. For more information on how to exercise these rights, please contact our privacy team.

10. We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review it regularly for updates.

11. If you have any inquiries, wish to unsubscribe from our communications, or need assistance with data-related matters, please reach out to us by emailing contact@family-law-documents-uk-translation-services.rapidvoice.net or by sending a letter to the address provided on our website.

Your trust is important to us, and we are committed to handling your personal data with care and transparency.